MODERN WAREHOUSING CASE STUDY
THE CLIENT
The client is one of the largest MNCs in the consumer healthcare and FMCG space.
THE CHALLENGES
The client had planned to consolidate 80% of all its SKUs in a single Central Distribution Centre (CDC). They were looking for a professional 3PL partner who could bring the required technology and operational expertise.
APPROACH AND RECOMMENDATIONS
Data Analytics: The Solutions Design team analysed the available data to arrive at an optimal warehouse layout and improve upon current processes.
Technology: Since the infrastructure was state-of-the-art, with palletized racking going upto G+6 levels, a best-in-class WMS was shortlisted for implementation.
Process Driven: Patchems team worked intensively with the client to define processes and align KPIs.
Re-alignment of Distribution: CDC was fulfilling pan India requirements, therefore our team relooked at transportation vendors, costs and optimization while working to increase fill rates
OUTCOME
Patchems won the contract due to its understanding, clarity, operational expertise and synergies. The team got into implementation mode very quickly without affecting the ongoing fulfilment cycle and fill rates.
Current Status
100% adherence to the agreed SLs
Accuracy in receipts and dispatch
Inventory Stock Accuracy at batch level is at 99.9% and above
Reduction in SCM costs due to TATs
No additional fixed costs incurred inspite of increased volumes
WMS data visible to client for future planning
Patchems Quality and Process Excellence team enables continuous improvement through training and re-assessment programs at regular intervals.